WantedWin Terms and Conditions
Accepting These Terms When You Register
Creating a WantedWin account means you accept these terms in full and they become legally binding between you and the operator, Dama N.V. Completing the registration form and confirming your email address counts as acceptance, whether or not you have read every clause. If any part of these terms is unclear, contact [email protected] before you deposit rather than after a dispute arises.
Who Can Hold an Account
You must be 18 years of age or older to register, regardless of which Australian state or territory you live in. Only one account is permitted per person, per household, and per payment method. Registering a second account, whether to claim a bonus twice or to circumvent a self-exclusion, results in the closure of both accounts and forfeiture of any balance. WantedWin does not hold an Australian gambling licence. The site operates under a Curacao eGaming licence, and it remains your responsibility to confirm that online gambling is lawful for you to access from your own jurisdiction before you register or deposit.
Verifying Your Identity
We carry out identity verification (KYC) before processing your first withdrawal, and we may request it earlier if your account activity triggers a review. Acceptable documents are an Australian driver’s licence or passport for identity, plus a recent utility bill or bank statement dated within the last three months for proof of address. Verification is typically completed within 24 to 48 hours of you uploading clear, legible copies. Delays are usually caused by mismatched names, expired documents, or files that are too dark or cropped to read.
Deposits and Withdrawals
Deposits are processed via the methods below, with AUD as the account currency throughout. Withdrawals are returned using the same method as the deposit wherever the payment provider supports it, which is why the deposit method you choose also determines your fastest path to a payout.
| Method | Min Deposit | Max Deposit | Processing |
|---|---|---|---|
| PayID | $20 | No public limit | Instant |
| Neosurf | $20 | $6,000 | Instant |
| Visa / Mastercard | $20 | $4,000 | Instant |
| POLi | $20 | $4,000 | Instant |
| Cryptocurrency | $20 | No defined limit | Near-instant |
| Bank Transfer | $20 | $6,000 | 3-5 business days |
Bonus Wagering and Restrictions
Bonus funds and any winnings from free spins carry a 40x wagering requirement before they can be withdrawn. While a bonus is active, the maximum bet permitted on any single spin or round is $5, and exceeding this limit can void the bonus and any associated winnings. Bonus funds must be fully wagered within 14 days of being credited, after which any unused bonus balance is removed from the account. Pokies contribute fully towards wagering, while live casino tables and certain table games contribute at a reduced rate or not at all. Bonus terms are only available to players 18 and over.
Conduct That Gets an Account Closed
Multi-accounting, bonus abuse (including using multiple payment methods or false details to claim the same offer more than once), collusion between players at table games, and the use of automated software, bots, or betting scripts are all prohibited. Any account found engaging in these practices is suspended pending investigation, and confirmed breaches result in permanent closure and forfeiture of the balance.
Technical Malfunctions and Limits on Liability
If a technical malfunction affects a round, whether through a display error, a connectivity drop, or a fault in the game engine itself, the round is voided and any wagered funds are returned to your balance. Recorded game outcomes on our servers take precedence over anything displayed on your screen. WantedWin, its operator, and its licensors are not liable for losses arising from your own internet connection, device faults, or circumstances outside our direct control, and our liability in any dispute is limited to the balance held in your account at the time the issue arose.
Governing Law and Regulator
These terms are governed by the laws applicable to the licence under which WantedWin operates. WantedWin holds Curacao eGaming Licence No. 8048/JAZ, issued by Antillephone N.V., with Dama N.V. registered as the operating entity. Any dispute that cannot be resolved directly with our support team may be escalated to the licensing authority.
Changes to These Terms
We may update these terms from time to time to reflect changes in our services, payment methods, or regulatory requirements. Material changes are announced via a notice on the site or by email to your registered address, and continued use of your account after a change takes effect counts as acceptance of the revised terms. We recommend checking this page periodically if you hold an active balance.