Responsible Gambling at WantedWin

Confirming You Are Old Enough to Play

Registration at WantedWin is restricted to players aged 18 and over across all of Australia, with no state-by-state variation. We ask for your date of birth during registration and confirm it again during identity verification using your Australian driver’s licence or passport. If you share a household with a minor, we recommend enabling parental control software at the device or router level, since account-level age checks cannot prevent access to a shared device that is already logged in.

Setting Limits on Your Account

You can apply a deposit limit, a loss limit, a wager limit, or a session time limit from your account settings, each of which caps your activity over a daily, weekly, or monthly period of your choosing. Tightening any of these limits takes effect immediately on confirmation. Loosening or removing a limit only takes effect after a cooling-off period, which prevents a limit from being raised in the moment to chase a loss. A cooling-off period temporarily locks your account for a period you select, while self-exclusion is a longer-term option that closes your account to new deposits and gameplay for an extended period you specify with our support team.

Treating Gambling as Entertainment, Not Income

Gambling at WantedWin should be treated as a form of entertainment with a cost attached, not as a way to generate income or recover previous losses. Before you deposit, decide on an amount you are comfortable losing entirely, and treat that figure as your session budget rather than a target to win back if the session goes badly. Chasing losses by increasing bet size or deposit frequency is one of the clearest signs that a session has stopped being entertainment.

Recognising the Signs of a Problem

Signs that gambling may be becoming a problem include spending more time or money than you intended, borrowing money to fund deposits, hiding your activity from family or housemates, feeling irritable when you try to cut back, and using gambling to escape from stress or other problems. If any of this sounds familiar, using one of the limit-setting tools above is a reasonable first step, and speaking to an independent support service is a stronger one.

Independent Support Services

Gambling Help Online offers free, confidential support around the clock on 1800 858 858, and can talk you through setting limits or finding local counselling. BetStop is the Australian Government’s National Self-Exclusion Register, which covers licensed Australian wagering operators; it is a separate process from self-exclusion directly with WantedWin, which you arrange through our support team. Gamblers Anonymous Australia runs peer support groups for anyone affected by their own or someone else’s gambling. If you are in crisis, Lifeline provides 24-hour crisis support on 13 11 14.